by Jennifer Goldman, CFP ® and Kelli Cruz Your strategic plan, your organizational structure and systems, and your people practices are the necessary elements that drive the growth of your firm. The key foundation to building any business is to ensure you have the right people doing the right things. Building a business strategy that… Read more

From the Desk of Jen Goldman, CFP®, President of My Virtual COO: In basketball, the pivot player’s key role is getting the ball and shooting it, or passing it to a player who is in position to score. When it comes to the work environment, hiring the right pivot person can help your company grow quickly… Read more

You know your practice has reached a crucial turning point when you have to choose between serving your clients and growing your business — because you no longer have enough time and resources to do both. Many of the advisors we work with at my consulting firm come to us out of frustration that they… Read more

The success of your business is largely in the hands of the people who work for you, and the relationship you and your team have with your clients is in essence your business’ secret sauce. It follows then that one of the most important decisions you can make — a decision that has lasting impact… Read more

To be an effective business owner, you must be willing to delegate and relinquish control. Even I admit it can be a scary proposition at times, but it’s a management strategy that will reward you and your team. Done correctly, delegation allows you to make the best use of your time and skills, develop your… Read more

The Difference between Employee Satisfaction and Employee Engagement Surveys Though they may sound similar, there is a difference between employee satisfaction and employee engagement surveys. An employee engagement survey is the better tool to gauge the involvement of employees in your firm and can go a long way in turning passengers (those employees who are… Read more

While many firms use job descriptions only when they have an open position they need to fill, we believe the job description is the most important tool in not only attracting new talent but also retaining and managing your current talent. Investing the time into creating accurate and complete job descriptions for your organization will… Read more

As an advisory firm the relationships you have with your clients is what I like to call “the secret sauce” of what makes your business successful.  The people that work in your firm largely drive the value that is delivered to your clients.  So the most important decision you make in the running of your… Read more

While Richard Branson recently announced that the Virgin offices would be moving to an unlimited vacation time “non-policy”, that may not be a realistic option for smaller organizations. Your business may have a tougher time with people taking time off whenever they want, as you have a limited number of employees to deliver the service… Read more